FAQs - Most Viewed
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How do I enter TriAthy?
- Entry to TriAthy is via the Active Europe entry system
- You can start the entry process now by clicking on the link below:
- Simply select the race you wish to enter and follow the instructions thereafter.
- There are 4 Great Races to choose from:
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- Entry is open to:
- Individuals (doing the full triathlon); or
- Please note that TriAthy is a Triathlon Ireland sanctioned event and as such you must hold a valid RACE LICENCE in order to participate. See our separate FAQ on obtaining a Race Licence.
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My Race is SOLD OUT - What can I do?
- Race places are available on a first-come-first-served basis.
- Last minute places may become available if other entrants decide to cancel their entry and withdraw from the race in question in advance of race day.
- If places become available we will publicise this on our website and social media channels.
- Please note we cannot guarantee that such places will become available.
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Why do I need a Race Licence to participate at TriAthy?
- TriAthy is a Triathlon Ireland sanctioned event.
- As such all participants are required to have a "Race Licence" in order to participate for insurance purposes.
- A Race Licence is:
EITHER
Full Membership of Triathlon Ireland in 2021
(FULL, STUDENT or JUNIOR Membership Only)
OR A Triathlon Ireland One Day Membership for the TriAthy race you are taking part in on 4/5 September 2021
OR Full Membership in 2021 of any affiliated ITU Organisation (including the British Triathlon Federation encompassing: Triathlon England / Welsh Triathlon / Triathlon Scotland)
- Note that One Day Membership for the TryAthy race is at the discounted rate of €15. For all other races, the One Day Membership is €25.
- PLEASE TAKE A SCREENSHOT OF YOUR RACE LICENCE and have it ready for this years TriAthy Virtual Race Check-In which opens on Monday 30th August 2021.
- PLEASE NOTE: NO RACE LICENCE MEANS NO RACE - so please play close attention to this requirement to avoid disappointment on race day.
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Can I give my race entry to someone else?
- Yes you can! This is a self-administrated process through the Active Europe System
- Simply open the confirmation email that you received from Active Europe. See the example email below:
- Your registration details are all set out, beside a QR code.
- You will see two links below the QR code; “Transfer to someone else” and “Change category”.
- To give away your race entry, click “Transfer to someone else” and you will be directed to the Active Europe site.
- Log-in and complete the online form to transfer your entry. Please note there is a €5 charge (+7% Active Europe fee) to transfer your place. An email will be sent to the transferee with their registration details.
- Please note that the Organisers can not make any changes on your behalf, you must use the Active Europe system. All changes must be made by midnight on Wednesday 18th August 2021
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What time does the race start?
- An indicative schedule will be posted during August 2021 on the website to give indicative race times for TriAthy 2021.
- It is expected that all races will have started by 13:30hrs with the majority of finishers completing the course by 15:00hrs.
- A more detailed timetable will be posted within 10 days of the event to give a more detailed breakdown of race day.
- Please also refer to the Athlete Guide when it is published.
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How do I change to a different TriAthy race?
- Changing from one race to another is possible but it a self-administered process and is subject to availability of places in the race you wish to move to.
- To change, simply open the confirmation email that you received from Active Europe. See below showing a sample.
- Your registration details are all set out, alongside a QR code.
- You will see two links below the QR code; “Transfer to someone else” and “Change category”.
- To change your race distance, click “Change category” and you will be directed to the Active Europe site. Log-in and make your new race selection and complete the online process. Please note there is a €5 (+7% Active Fee) charge to change race. You will receive a new email to confirm your amended race details.
- Please note that the Organisers can not make any changes on your behalf, you must use the Active Europe system.
- All changes must be made by midnight on Wednesday 18th August 2021.
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Do I need a wetsuit?
- Yes - Wetsuits are compulsory for racing at TriAthy.
- Your wetsuit will keep you warm and improve your swimming speed and buoyancy.
- It is also an important safety aid in the event of experiencing difficulties.
- We strongly recommend putting your name on the inside of your wetsuit in case it is left behind on race day.
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Will there be official results?
- Timing Results will be provided by our timing partners.
- Provisional results will be available live on the day via our website.
- Your provisional results will be emailed to you shortly after the race.
- All results are provisional until queries, penalties and anomalies are dealt with, this usually takes up to 7 days.
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What is the route?
- The route for each race is detailed in each of the race pages shown below. Click on the race of your choice below to find out more about the course and route.
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- The routes shown online are the expected courses.
- The final courses will be agreed with our race stakeholders by end of August 2021.
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What are the Age Restrictions for taking part at TriAthy?
- Adult entrants:
- Must be 18 or over on 31 December 2021.
- There is no upper age restriction.
- Junior entrants:
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I am no longer able to race. What are my options?
- Under the T&C of entry, you can withdraw from the TriAthy event on or before 1st April 2021.
- You will be entitled to a refund less an administration fee of €15.
- To request a refund, please use the online contact form.
- After the 1st April 2021, you still have options available to you until 18 August 2021, as follows
- Change To A Different Race; or
- Transfer your entry to somebody else
- Deferring entry to the following year is no longer permitted.
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How is my Age Category determined?
- In accordance with the ITU rules, your age is deemed to be your age as at 31 December 2021.
- Here’s an example of what this means:
- Andrea turns 40 on 30 November 2021.
- TriAthy is takes place in September 2021, a few weeks before her birthday.
- Even though Andrea will be 39 when she races at Athy, the ITU rules state that she must race in the 40-44 Age Category
- Why? - Because her age will be 40 on 31 December 2021.
- Your category will be automatically generated when you enter based on your date of birth.
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Can I request to be in a particular wave or have my own start time?
- The TriAthy race format is being adjusted in 2021 and each race will be organised in waves to abide with strict COVID19 guidance.
- It will not be possible to cater for individual requests to enter particular waves in these circumstances.
- Within each wave, there will be a 5 sec gap between swimmers starting their race.
- Further details will be provided in the detailed race scheduled which will be published in mid August 2021.
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When do race entries close?
- Entries will close for TriAthy 2021:
- at midnight on Wednesday 18th August or
- earlier if the relevant race fills to capacity before this date;
- Typically each race will sell out before the official closing date, so we would advise entrants to enter well in advance;
- Please don't be offended if requests to enter after this time can not be fulfilled.
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Will anything be posted out to me?
- No - You will be emailed your Athlete Guide ahead of race day.
- You will collect your timing chip, race bib, sports stickers and goodie bag at the designated registration venue.
- If you have purchased a race t-shirt or kitbag it will be available for collection at the event.
- To ensure that our emails do not filter into your spam folder, please add "info@triathy.com” to your address book.
- It is important that you continue to receive our email updates in advance of Raceday.
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Will there by water on the course?
- Water stations will be highlighted on our race maps.
- Water will be in cups on the course.
- Bottled water will be available at the finish.
- For safety, there will be no water stations on the bike course. It is your responsibility to ensure that you have enough fluid to keep yourself hydrated on the bike leg.
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Who do I contact for Lost Property?
- You can use our online form to contact us.
- Details of left or found property will be posted online after the race.
- TIP: We often have left behind wetsuits after each event. To easily identify the owner please ensure that your name is on your wetsuit and that you check it before leaving the race.
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How do I find out about raceday?
- Our website is the main window into the event and will be the most up to date source for information.
- In the 10 days before raceday, we will also be in touch with you by email to deliver our Athlete Guide - our complete guide to steer you through the event.
- Please note you will NOT receive any details in advance of TriAthy by post.
- It is recommended that you check our website frequently and follow us on Twitter and Facebook to get up-to-date on the go.
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How do I know I have been accepted into the Race?
- You will receive a confirmation email from Active Europe upon entering the event.
- If you need to search for this in your email inbox (or spam folder), here is the originating email address: noreply@awntx3.email.active.com.
- The confirmation email should look like the sample one below:
- Note the various features of the email confirmation - there are links within this confirmation email that can help you update your entry in the run-up to raceday.
- Please note: We also have an Entries listing on our website. This listing is indicative of being entered into the race, but not conclusive as the listing is updated periodically. See image below:
- The confirmation email from Active Europe is conclusive evidence of entering the race.
- To assist with event logistics and to keep you informed about the event you will also receive information emails from TriAthy leading up to the event. To avoid our emails going into your spam folder and getting lost, please add ‘info@triathy.com” to your address book.
- It is a condition of entry that you must subscribe to receiving email communication about the event. It is of course within your right to unsubscribe from these communications, however we recommend that you do not do so until AFTER the event in September 2021. Please click here for our Privacy Policy / GDPR compliance code.
- If you have not received any email correspondence, the following may be the case:
- You provided an incorrect or out of date email address.
- The emails are being directed into your junk folder.
- Our emails are being rejected by your email server.
- Please use the Contact Us link if you feel you have entered but have not received confirmation.
- Important: If you have not received confirmation of your payment you are definitely not entered!
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I paid but I don't seem to be entered - what should I do?
- If you have been charged the entry fee but have not received any emails from Active Europe or us, perhaps they are going to your spam folder. Please see the above FAQ.
- If you are still concerned that you are not entered please do not leave it until the last minute to query it. Contact us via our online form.
- Please do not use our Facebook or Twitter channels to escalate this query as you may experience a delay in our reply.
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What are the rules of triathlon?
- TriAthy adopts ITU rules which are upheld and referereed by Triathlon Ireland Officials
- For details of these rules click here.
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How do I wear my race number?
- You will be provided with a TriAthy Race Bib together with a TriAthy Race Belt similar to the one shown below:
- Race Bibs will be colour coded (Red for Double, Orange for Olympic, Blue for Sprint, and Green for Try)
- During the swim your bib will not be visible as it will be under your wetsuit.
- During the bike section your number must be displayed on your back.
- During the run section, your number must be displayed on your front.
- You can affix the number to the race belt provided at our registration venue. This allows for an easy swivel of the race number between bike and run legs.
- The Race Belt has holders for race gels if required.
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What swim safety measures are in place?
- We are a very safety conscious event with a 100% safety record spanning over 14 years.
- Our water rescue team are medics, rowers and canoeists who are based in the area all year round.
- They are familiar with the behaviour and currents of the river.
- Every person in the water will have a dedicated marshal watching them.
- If you get into trouble, roll into the backstroke position and signal for help using your arm and one of our crew will come to your aid immediately.
- Should you require further assistance, our ambulance crew will be on standby at the riverside.
- Couple of additional facts about swimming at TriAthy:
- The riverbank is never more than 20m away (the river is 40m wide at it's maximum point)
- The river depth is generally chest high during the Summer Months.
- The river current is normally slow and steady during the Summer Months.
- Multiple canoeists and river-side marshals will be keeping close watch on our swimming triathletes.
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Can I use any stroke during the swim?
- Yes although we recommend that you swim front crawl unless you are tired or in difficulty.
- If you need assistance, roll into a backstroke position and signal for assistance and one of our water rescue team will come to your aid immediately.
- SwimAthy takes place on 29 August 2021 and is an ideal opportunity for entrants to test the water ahead of race day. It is a fully marshalled event, covering the exact course but without the stress of a race environment. For details see www.swimathy.com.
- SwimAthy is open to everyone and is a favourite among athletes preparing for long distance Iron or Challenge events who want open water experience. It is also perfectly suited to first time triathletes who want to eliminate race nerves and acclimatise themselves before the big day.