• You will receive a confirmation email from Active Europe upon entering the event.
• If you need to search for this in your email inbox (or spam folder), here is the originating email address: noreply@awntx3.email.active.com.
• The confirmation email should look like the sample one below:

• Note the various features of the email confirmation - there are links within this confirmation email that can help you update your entry in the run-up to raceday.
• Please note: We also have an Entries listing on our website. This listing is indicative of being entered into the race, but not conclusive as the listing is updated periodically. See image below:

• The confirmation email from Active Europe is conclusive evidence of entering the race.
• To assist with event logistics and to keep you informed about the event you will also receive information emails from TriAthy leading up to the event. To avoid our emails going into your spam folder and getting lost, please add ‘info@triathy.com” to your address book.
• It is a condition of entry that you must subscribe to receiving email communication about the event. It is of course within your right to unsubscribe from these communications, however we recommend that you do not do so until AFTER the event in September 2021. Please click here for our Privacy Policy / GDPR compliance code.
• If you have not received any email correspondence, the following may be the case:
• You provided an incorrect or out of date email address.
• The emails are being directed into your junk folder.
• Our emails are being rejected by your email server.
• Please use the Contact Us link if you feel you have entered but have not received confirmation.
• Important: If you have not received confirmation of your payment you are definitely not entered!