FAQs - GENERAL FAQs
How do I find out about raceday?
- Our website is the main window into the event and will be the most up to date source for information.
- In the 10 days before raceday, we will also be in touch with you by email to deliver our Athlete Guide - our complete guide to steer you through the event.
- Please note you will NOT receive any details in advance of TriAthy by post.
- It is recommended that you check our website frequently and follow us on Twitter and Facebook to get up-to-date on the go.
Will anything be posted out to me?
- No - You will be emailed your Athlete Guide ahead of race day.
- You will collect your timing chip, race bib, sports stickers and goodie bag at the designated registration venue.
- If you have purchased a race t-shirt or kitbag it will be available for collection at the event.
- To ensure that our emails do not filter into your spam folder, please add "info@triathy.com” to your address book.
- It is important that you continue to receive our email updates in advance of Raceday.
What time does the race start?
- An indicative schedule will be posted during August 2021 on the website to give indicative race times for TriAthy 2021.
- It is expected that all races will have started by 13:30hrs with the majority of finishers completing the course by 15:00hrs.
- A more detailed timetable will be posted within 10 days of the event to give a more detailed breakdown of race day.
- Please also refer to the Athlete Guide when it is published.
What is the route?
- The route for each race is detailed in each of the race pages shown below. Click on the race of your choice below to find out more about the course and route.
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- The routes shown online are the expected courses.
- The final courses will be agreed with our race stakeholders by end of August 2021.
Will there by water on the course?
- Water stations will be highlighted on our race maps.
- Water will be in cups on the course.
- Bottled water will be available at the finish.
- For safety, there will be no water stations on the bike course. It is your responsibility to ensure that you have enough fluid to keep yourself hydrated on the bike leg.
How do I wear my race number?
- You will be provided with a TriAthy Race Bib together with a TriAthy Race Belt similar to the one shown below:
- Race Bibs will be colour coded (Red for Double, Orange for Olympic, Blue for Sprint, and Green for Try)
- During the swim your bib will not be visible as it will be under your wetsuit.
- During the bike section your number must be displayed on your back.
- During the run section, your number must be displayed on your front.
- You can affix the number to the race belt provided at our registration venue. This allows for an easy swivel of the race number between bike and run legs.
- The Race Belt has holders for race gels if required.
Will there be official results?
- Timing Results will be provided by our timing partners.
- Provisional results will be available live on the day via our website.
- Your provisional results will be emailed to you shortly after the race.
- All results are provisional until queries, penalties and anomalies are dealt with, this usually takes up to 7 days.
Who do I contact for Lost Property?
- You can use our online form to contact us.
- Details of left or found property will be posted online after the race.
- TIP: We often have left behind wetsuits after each event. To easily identify the owner please ensure that your name is on your wetsuit and that you check it before leaving the race.
What are the rules of triathlon?
- TriAthy adopts ITU rules which are upheld and referereed by Triathlon Ireland Officials
- For details of these rules click here.
How is my Age Category determined?
- In accordance with the ITU rules, your age is deemed to be your age as at 31 December 2021.
- Here’s an example of how this works:
- Andrea turns 40 in November 2021.
- TriAthy 2021 is in September, before her 40th birthday.
- So even though Andrea will be 39 when she races in Athy, the rules state that she must race in the 40-44 category because her age will be 40 on 31 December 2021.
- Your Age category will be automatically generated when you enter!
How do I update my registration details?
- You can log into your Active Europe account and update your personal details.
- You can find a link to this at the footer of the email that you received from them when you entered the race. See email sample below.
- The link is “My Events” on www.active.com. All details must be up to date by midnight on 18th August 2021.
What happens if I feel unwell in training for TriAthy?
- Visit your GP if you’ve experience any problems during training to make sure it is safe for you to continue training and take part in the triathlon.
- Make sure to inform us of any known medical condition (such as diabetes, asthma, allergy to penicillin, etc.) prior to the event.
- In addition, please write all medical details on the back of your event number and put a small indelible red cross on the front of your number.
- Whether you have a medical condition or not, you should not take part if you feel unwell on the day of the event.
I have a disability - can I participate?
- We do our best every year to accommodate participants with disabilities.
- Please use our online contact form to email us description of your disability and the assistance you would require to take part and we will see what we can do to make it possible.
